Privacy Policy

Datanumia, as the Data Controller, is committed to protecting your personal data. As such, this privacy policy aims to inform you of how your data is processed and to ensure compliance with the regulations established, particularly by the European Regulation EU2016/679 of April 27, 2016, as well as the amended French Data Protection Act 78-17 of January 6, 1978.

This privacy policy applies to the entire Datanumia website. Since this policy is subject to updates based on legal provisions and the services offered by Datanumia, we invite you to consult it as frequently as possible.

1. What personal data is collected?

Several types of personal data may be collected on the site, including:

• Identity and contact data (name, company, email, phone number, company, message) through our contact form and Newsletter module.

Your personal data is collected:

• On our website through our contact request form or the newsletter subscription field.

2. Why is some of my data collected?

Your personal data, collected by Datanumia, allows us to:

• Provide you with services: respond to contact requests and send documentation or information.
• Send you messages to communicate, according to your preferences, information related to your contracts and their management, or information related to the latest news (newsletters, information on new offers, etc.), based on our legitimate and commercial interest.
• Gather your satisfaction and expectations regarding our services through surveys by phone or email, based on our legitimate economic and commercial interest.
• Conduct statistical analyses of anonymous visits to our site.

3. How long is my data retained?

The collected data will be processed and retained for the duration necessary concerning the purposes for which they are processed, in compliance with applicable standards, regulations, and texts.

• Information about you used to process any requests will be retained for 6 months after the request is closed.
• In the case of a newsletter subscription request, your email address is retained as long as you have not withdrawn your consent to receive these newsletters.
• For statistical processing and exclusively for study purposes, if the analysis requires it, the initial retention period for all this data may be extended up to 3 years, in accordance with Article 5 of the GDPR.
• Satisfaction survey data is retained for 25 months.

4. What about the use of cookies?

A cookie is a small text file placed on your device (e.g., a computer, tablet, smartphone, connected TV, video game console connected to the Internet) when visiting a site or viewing an advertisement. A cookie is a set of information sent by a server to a client or visitor. In the form of a computer file, it is placed on the hard drive via the client's or visitor's browser to collect information.

There are several types of cookies:

• Technical and strictly necessary cookies: These cookies allow the client or visitor to save entered information, track the client’s or visitor’s navigation to ensure a quality browsing experience on the visited pages, implement certain security measures, and access your personal space. A site cannot function properly without these cookies.
• Audience measurement and statistics cookies: These cookies allow us to obtain data regarding the use of web pages and improve certain technical and ergonomic aspects. They also enable audience measurement and the creation of statistics.
• Advertising cookies: These cookies allow personalized advertising to be displayed in reserved spaces on websites and applications, count the number of ad displays, and recognize your browser during future visits. They allow the creation of a unique visitor profile.

In this context, the only cookie present on our site is as follows:
 

Cookie retention period:

The retention periods for cookies will not exceed 5 months after their first placement on the visitor’s device.

Some technical and functional cookies are essential and do not require user consent. Other cookies require user consent, which can be withdrawn at any time.

You can delete cookies at any time by setting your browser preferences in its options.

5. What legal bases do my data processing activities rely on?

The processing of your collected data is based on:

• Legitimate interest related to our activities and mission.
• Consent.

6. Who are the recipients of my data?

Your personal data will only be shared with Datanumia's internal services and authorized individuals responsible for processing it, in accordance with the specified purposes.

These data may also be communicated to authorized service providers for the fulfillment of processing purposes.

We also share necessary data with EDF when your request concerns your EDF contract.

7. Will my data leave the European Union?

Your personal data will be hosted within the European Union either by Datanumia or by its service providers.

However, as Datanumia remains free in its choice of technical and/or commercial partners, it reserves the right to host or transfer certain data to subcontractors located outside the European Union, provided they offer sufficient guarantees regarding GDPR requirements, particularly if the countries offer an adequate level of protection, in accordance with Articles 44 and following of the European Regulation EU2016/679 of April 27, 2016.

8. Are my data secure during processing?

All individuals who have access to your data are authorized and bound by a confidentiality obligation.

To this end, and in accordance with Article 32 of the GDPR, Datanumia and all its subcontractors commit to implementing all necessary technical and organizational measures to ensure the security and confidentiality of the processed data.

As it is up to each individual to ensure the security of their personal data, we advise you to take the necessary measures to guarantee the confidentiality of your personal data while browsing the Datanumia website and when entering them into contact forms.

Additionally, connection and browsing data, known as "technical logs," are collected based on our legitimate interest to allow us to operate and secure our sites and detect or trace any abnormal use, malicious attempt, or cyber intrusion. The retention period for these "technical logs" is 12 months.

9. I have different rights, how can I exercise them?

In accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation 2016/679 of April 27, 2016, you have the rights to access, rectify, erase, and port your personal data. You can also obtain the restriction of the processing of your data or object to their processing for legitimate reasons.

You can exercise your rights by email at: gdpr-dpo-datanumia@datanumia.com

Finally, you can contact the French Data Protection Authority (CNIL) if you believe that your rights regarding personal data have not been respected.

Last updated on 09/07/2024