Home

The service platform to engage residential customers in energy savings

Discover Home and its additional services

In a context of energy sobriety, Datanumia - a subsidiary of EDF - works alongside you, energy marketers and suppliers.

Our goal is to help your residential customers understand and control their energy consumption and reduce their carbon footprint.

The platform integrates seamlessly within your ecosystem via APIs and thus enriches the customer experience of your various energy monitoring interfaces.

A concrete response to the energy challenges

  • Promoting the energy transition

With HOME, users can take control of their energy consumptions through a unique and intuitive dashboard. They can follow their consumptions to the nearest hour, understand their distribution of uses, compare themselves to similar households or be alerted if their consumptions exceed their limits.

Customizable and automated communication campaigns by SMS or email can guide users towards energy optimization while increasing the recurrence of use of the tool.

 

  • Improvement of customer engagement

Self-service app or gamification: the digital experience of your customers is enriched, increasing their overall satisfaction, and the customer relationship is controlled at a lower cost.

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Discover features combining algorithms, machine learning and data science to optimize energy consumption.

  • Detailed multi-fluid consumption monitoring (electricity, gas)
  • Equipment simulator to evaluate the cost of use
  • Setting targets in kWh and euros
  • Analysis of the carbon footprint (monitoring expressed in CO2 , CO2 quiz, promotion of offers based on green energy, etc.)
  • Indicators on the adequacy of the subscribed contract
  • Comparison with similar households
  • Anticipation of future consumption via forecasting models
  • Personalized action plans to act and reduce consumption...

In figures:

  • 15%

    energy savings identified

  • 2,5

    million emails sent in 2022

  • 10

    million data processed daily

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